Frequently asked Questions

1. What's included in the fountain hire packages?
Your chocolate fountain rental includes: premium Belgium chocolate, trained personnel with food safety certification, 4 hours running time, dippers of your choice, dippers, skewers, napkins and full public liability insurance protection.

2. What kind of chocolate do you use?
The Chocolate People use only premium Belgium chocolate to fill your fountain to ensure that your fountain not only looks beautiful, but tastes great as well.

3. Am I responsible for cleaning the chocolate fountain?
No! The chocolate fountain is broken down and taken away after your event by an attendant. All you have to do is enjoy the fountain and its wonderful aroma and taste (and compliments from your guests!)

4. What types of items can be used with the chocolate fountain?
The most popular dipping items include Strawberries, Marshmallows, Grapes, Mini Muffins, Pineapple, Mini Doughnuts, the list is endless... We do not allow any savoury items to enter the fountain or any item that is not deemed to adhere to current food safety legislation,

5. Do you supply the dipping items to go with the chocolate fountain?
Simply Yes!

6. How many people does the chocolate fountain serve?
A large fountain will comfortably cater for 30 to 50 guests, for the larger function an extra large fountain can cater for 50 to 350 guests.

7.Can the chocolate fountain be used outside?
For the best performance of your chocolate fountain, we do not recommend the fountain be setup outdoors for various reasons. Due to the sweet smell of the fountain, it is likely that insects would be attracted to the fountain which would result in “unwanted guests.” Also, it is important that the fountain remain at a constant temperature, which when operating outdoors, can be altered. Finally, wind is not a friend of the fountain. Any disruption of the fountain from wind can cause unwanted results. However the fountain can be used in the controlled environment of a marquee or gazebo etc.

8. How do I reserve a chocolate fountain?
Contact us via our online contact page or using the contact details also provided CONTACT US TODAY